Waiver for Detention and Demurrage

Many shipments pick up both charges: demurrage at the port, then detention once the container leaves. Treat them as one story, with one timeline and one request, and you get a clearer case and a cleaner negotiation.

Detention and demurrage side by side

Same container, same shipment, two different clocks.

AspectDemurrageDetention
Where is the container?Inside the port or terminalOutside the terminal
Clock startsFrom discharge, under the line’s termsFrom gate-out
Clock stopsAt gate-outAt empty return to the depot
Charged byShipping lineShipping line
Typical causesCustoms clearance, Delivery Order delay, port congestionSlow unloading, depot refusal, transport delay
Read moreShipping line demurrageShipping line detention

How we prepare a combined waiver request

  1. Build one timeline

    From discharge to empty return, every day is mapped and labelled with its cause.

  2. Split the days by charge

    Each day is placed under demurrage or detention, so the right argument is made for the right charge.

  3. Attach the evidence

    Customs records, line emails, depot records and notices are tied to the days they explain.

  4. Send one clear request

    A single, organised request avoids contradictions between two claims.

  5. Negotiate and confirm

    We seek a revised invoice or credit note in writing before you pay.

What to expect from us

Waivers are decided by the party that charged you. We think you should know exactly what we can and cannot do.

What we do

  • Review the bill for errors in dates, rates and free days
  • Build the timeline and the evidence file
  • Write and send a strong, specific request
  • Negotiate and follow up until you have a written answer
  • Help you tighten the process so it does not repeat

What nobody can honestly promise

  • A guaranteed waiver
  • A fixed percentage reduction
  • A decision by a set date
  • A result on weak or missing evidence

What to send for a first review

  • Bill of Lading (master and house, if any)
  • Commercial invoice and packing list
  • Bill of Entry and Customs query / examination records
  • Delivery Order and its validity dates
  • Shipping line or terminal invoice (demurrage / detention / storage)
  • Container numbers with gate-in, gate-out and empty return dates
  • Free-time terms from the booking, contract or line tariff
  • Emails, notices and screenshots showing why the delay happened

Frequently asked questions

Can I request a waiver for detention and demurrage together?

Yes. Many cases involve both charges. A single request with one timeline is usually clearer, as long as each day is tied to the right charge and the right reason.

What is the difference between detention and demurrage?

Demurrage applies while the container is inside the port or terminal. Detention applies once it is outside and until the empty container is returned.

Do I have to pay before I ask for a waiver?

Policies vary by line, and some release cargo only after payment. Ask early, ask in writing, and where possible get the outcome confirmed before paying.

How much can I save?

That depends entirely on the cause of the delay, the evidence and the line. We will tell you honestly after reviewing your documents.

Which shipments suit a waiver request best?

Those where the delay clearly came from a Customs hold, a line-side error, a closure or a depot refusal, and where you have dated records to show it.

What should I do first?

Collect the invoice and your container dates, then call or message us. The sooner we see the case, the more options remain.

Share your invoice. Get a straight answer.

Send the charges, container numbers and a short note on what caused the delay. We will tell you whether the bill looks contestable and what we would do next.

WhatsApp Call